Privacy Policy

Introduction

XPRO d.o.o. ("we," "our," or "us") operates Scribelate, an AI-powered transcription and translation service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile applications.

By using Scribelate, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Audio Files and Transcriptions

We collect and process audio files you upload for transcription and translation services. These files are processed using AI technology powered by Soniox API.

Account Information

When you create an account, we collect your name, email address, and password. We may also collect payment information for premium services.

Usage Data

We automatically collect information about how you interact with our service, including IP address, browser type, device information, and usage patterns.

How We Use Your Information

• To provide and maintain our transcription and translation services
• To improve our AI algorithms and service quality
• To communicate with you about your account and our services
• To detect, prevent, and address technical issues and security threats

Data Security

We implement industry-standard security measures to protect your personal information. All data transmission is encrypted using SSL/TLS protocols. Audio files are processed securely and deleted after transcription unless you choose to save them.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Request a copy of your data
• Withdraw consent for data processing
• Object to certain data processing activities

Contact Us

If you have questions about this Privacy Policy, please contact us: